Software development and support can usually be done remotely. If there is a need for
me to communicate with your servers or desktop computers remotely, there are many ways
this can be accomplished. Below are some of the products available for remote access
and file transfer, including options available for free.
If you have a large file that you are trying to send me via email, but that file
is proving to be too large for your email provider and is rejected, please let me
know. We may want to use DropBox (see below) or some other option to enable you to send
me the file.
Remote Desktop Connection
Microsoft Remote Desktop Connection allows you to connect to a computer in another
location. Once connected, you see the desktop of that computer as if you were sitting
in front of it, with access to the programs and files of that computer. The software
for connecting remotely is already included with many versions of Windows. However,
if the computer to which you are trying to connect is only "visible" from within
a local network and not accessible from the internet, not even through the use of
a VPN (Virtual Private Network) connection, then Remote Desktop Connection may not
be a viable option.
Remote Utilities
Remote Utilities (www.remoteutilities.com) provides a number
of licensing options for connecting remotely to another computer. The software is in two parts: "Host" software which is installed
on the computer that you want to be accessed remotely, and "Viewer" software that is used by the person / technician to connect to the Host.
The Host software is a free download. The Viewer has various licensing options, including a free license.
The free license allows a single technician to access up to 10 remote computers in a business or personal setting.
It allows you to see the desktop of the connected computer and work as if you were physically sitting right in front of it.
It also allows file transfer. The remote or "host" computer does not need to be "visible" outside the local network.
Remote Utilities bypasses the firewall, but strongly encrypts all data traffic to keep your data secure.
DropBox
Dropbox (www.dropbox.com) allows you to share files with other users.
The free version gives you 2GB of space for free. Paid plans give you much more space to share.
I can create a folder under my own DropBox plan and share that folder with you at no cost to you.
This allows us to exchange files as easily as dragging and dropping a file into a Windows folder.